This is a concept website · Enquire about this domain

Tanks, septics and floods, a guide by Dotto

Plumbing on the Hawkesbury · Richmond, New South Wales

The six guides

Roof water · Sydney Water and NSW Health

A rainwater tank as the house’s water supply

What a tank needs depends on what its water is used for. Sydney Water’s inspection rule turns on whether the tank feeds a toilet, washing machine or hot water system, or is topped up from the drinking water supply; NSW Health’s advice turns on whether you drink it, and it recommends that people in urban areas use the public water supply for drinking and cooking.

A guide published by Dotto about Richmond, New South Wales. General information, not technical or health advice.

By what the water is used for

NSW Health’s upkeep calendar for a tank and the roof that feeds it is on its rainwater tanks page. This page follows the water to where it is used, which is where the rules divide.

What applies at each use, from Sydney Water and NSW Health, as at October 2026.
Tank water used forInspectionAlso
Garden taps onlyNot one of the cases Sydney Water lists as needing an inspection.An above-ground tank is low hazard for backflow; with a 20 mm or 25 mm meter, no extra device is needed.
Toilet or washing machineThe plumber must book and pay for one.Assess the site and check the backflow requirements, as a property-specific device may be needed.
Hot water systemThe plumber must book and pay for one.A heater running between 60 and 70°C kills disease-causing microorganisms; the water should be 50°C or less at the hot tap.
Topped up from, or switched to, the mains when emptyThe plumber must book and pay for one.This is the fail-safe that supplies drinking water when the tank runs dry.
Drinking and cookingFollows the connections above.NSW Health’s advice below applies.

Ask for the Certificate of Compliance when the work is done. Sydney Water’s page still names NSW Fair Trading for the inspection booking. Plumbing and drainage inspections are now managed by Building Commission NSW, and outside Sydney Water’s sewered areas of the Hawkesbury the council takes inspection bookings instead. Who inspects where sets out the split.

When you drink it

NSW Health says rainwater from a well-maintained catchment that looks clear and has little or no taste or smell is probably safe to drink, and is unlikely to make most people ill. It adds three cautions:

Lead, pipes and spray drift

NSW Health’s advice on keeping chemicals and metals out of tank water includes:

Lead on the roof
Replace lead flashing, or roofing screws with lead washers, with non-lead alternatives such as aluminium flashing or plastic washers, or paint over them where they can’t be replaced.
Plastic pipe
Use pipes and fittings of a grade suitable for drinking water. Some PVC pipes, usually those described as “stormwater”, “wastewater” or “rural” grade, may contain lead.
Treated timber
Don’t use pesticide-treated timber on a rainwater catchment.
Crop dusting
If aerial spraying drifts over the house, disconnect the downpipe from the tank, then clean the roof or wait for the next rain before reconnecting it.
Solar panels
Net the gaps between solar panels and the roof so birds can’t nest under them.

When the tank runs low

Carted water should be drinking water from a public supply, delivered in a clean tank by a water carter authorised by the local council. NSW Health says carters must keep a quality assurance program under the Public Health Act 2010 and keep records of deliveries, and that carted water can leave a tank cloudy for a while by stirring up sediment.

Don’t top up a rainwater tank from a river, creek, dam or bore. NSW Health says water from those sources is generally not safe to drink without further treatment and should not be used for topping up. More in bores and groundwater.

Serving the public

Where premises use rainwater for drinking or cooking and serve the public or employees, they must have a quality assurance program and comply with the NSW Public Health Act 2010. NSW Health publishes a template for a small untreated rainwater supply.

Backflow and floods

For tanks below ground and other second supplies, see backflow and the second water supply. For a tank that floodwater reached, see plumbing after a flood.